Publications

Digital Dialogues - Second Phase Report (Sept 2007)

Ross Ferguson, Barry Griffiths and Laura Miller
ISBN 978 0900432 09 5
Free download [PDF 1.94MB]

Digital Dialogues is an independent review of ways in which central government can use information and communication technology to engage the public.

The report contains evaluations of 12 case studies, including Downing Street webchats, the Secretary of State for the Environment's blog and the FCO's forum on the European Youth Parliament. The report concludes that government has made good progress in online engagement from a ‘standing start’. The report concludes with 10 recommendations to government relating to how it can sustain its use of social media.

Digital Dialogues was commissioned by the Ministry of Justice.



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